****ing Unbelievable!

I recently posted on here about getting a new TV.

Long story short I bought a Samsung from Currys.

I have since replaced the TV twice. The first came straight out of the box with 2 distinctive scratches, and so went back. The second had 'clouding' and 'LED backlight bleed' on the screen'.

Today I have recieved my third TV, which is a joke in itself, and absolutely incredibly, they have sent me back the ORIGINAL TV I recieved with the two distinctive scratches on it! It is 100% the exact same TV.

I am absolutely fuming, surely this is against trading standards or something, to send out a faulty, returned TV as if it's still new? They've literally just gone 'f**k it, we'll send that straight back out it's just a couple of marks the next person to get it might not even notice', repackaged it and amazingly by pure fluke it's come straight back out to me.

Unbelievable.

 

That's ridiculous! Could you confron their manager, see if you can get a TV (new) for much cheaper than RRP

 

Nath, go to Currys and raise hell.

 

Thats a farking **** take fella

 

We bought a new door bell from Argos a few weeks ago. It was clearly a return as all the bits were loose in the box, the batteries were missing and the seal was broken. These companies are a farking joke.

 

Desperately trying to get hold of the serial number for the first TV, so that I can prove that it's the exact same one they've sent me back as the 'new' third TV. Then I'll be taking it as far as I can.

 

Nath, raise merry hell and get a refund. Then pop down to Richer Sounds and spend your cash there.

 

That's disgraceful from a well known chain such as Currys. Get your refund and take your buisness elsewhere.

 

****ing joke. The other day, I took a hooker home, turned out it was a flipping bloke in a dress!!!!

I ****ed it anyway, of course.

 

Do that. My mates a manager down there, he was moaning the other day about how quiet it was.

Cant believe they done that, hope they get *******ed for it.

 

Going up to Currys in a minute. Any last minute threats or demands you think I should make?

 

Don't make any threats, that never works. Explain the situation and how ridiculously under par it is and demand a level of recompense for the despicable way they have treated a customer who has spent a large amount of money on something. Whatever they offer you, demand twice as much, and see what they say.

Good luck, I hope you take them to the ****ing cleaners.

 

tell them you will crap on their doorstep if they dont comply

 

Don't tell them, just do it, but take some wet wipes with you.

 

That was your first mistake, going to Currys.
I worked for them for a year and I have never worked for such a joke organisation.

All they do is employ a load of kids, pay them shyte moey, and expect them to know **** about washing machines and tumble dryers.

Get your money back and go elsewhere.

 

What happened? Did they give you a better TV than the one you had?

 

guess he is too busy watching TV at the moment

 

More like trying to get it to work :naughty:

 

or even squatting on the pavement outside Curry's, eating a hot vindaloo and prunes

 

Incredible...
In this type of situation, I would usually write in large letters with a permanent magic marker on the box SCRATCHED TV or something that cannot be ignored by employee or customer. I would also put tape on the area that is physically damaged so it can be quickly and easily seen. These are tricks I learned doing warehouse work.

 

Sorry for the late reply lads, I've only just released the hostages.

 

:biggrin:

Post of the day!

 

What did they/you say/do to sort the situation?

 

At the moment I've simply arranged to have the TV replaced once again, whilst making my feelings very clear to the store.

I've also been given the contact details so that I can make an official, written complaint straight to the head office.

 

And so the farce continues...

Today I received my FOURTH TV, only to straight away find that this one has a stuck/dead pixel which none of the recommended fixes have cured.

The TV is on finance, but I am going to demand a full refund to the value of the remaining finance balance, pay it off, and give them their piece of sh*t TV back, along with a written complaint and informing them I will not, nor will I recommend that anyone ever shops with them again.

C*nts.

 

How ridiculous.

I would recommend sh*tting on their doorstep now!

 

Ensure Nath that it's a High Definition **** in Dolby surround sound too

 

Get TheDon to do a special delivery.

 

And you still owe me £20 you ***** - Sketchleys tried twice to get those stains out of my dress :-(

 

Finance is being cancelled tomorrow and I'm buying a TV from Richer Sounds as many had suggested.

 

Heard quite a few bad things about Curry's and their customer service.

Know somebody last year who bought a camera as a christmas present for his mrs, only to find two cans of baked beans when the box was opened!

Not sure how competitive they are for t.v. prices but John Lewis generally offer good customer service on electricals. Got a laptop there a while back, after about 18months had some problems with it, took it back and within a week had it back with a new hard drive and all my old files restored. Ran like new since.

 

They can afford to give good customer service because their products are usually 50% more expensive than anywhere else!

 

That is not accurate:

We truly believe Never Knowingly Undersold is as important today as it was when we introduced it over 85 years ago. After all, value is something that should last a lifetime.

So, if you see or buy a product from us and find it cheaper with a high street competitor (that excludes online-only or mail order businesses such as Dixons, Amazon or Play.com, who don’t have shops), as long as their service conditions are comparable, such as delivery charges and guarantee terms, then we´ll match that price for you when you buy, or refund the difference for up to 28 days afterwards if you´ve already purchased.

 

That's what I meant when I said 50% more expensive than anywhere else! :biggrin: